What is lean user research?

• It's a discipline that provides insights into users, their perspectives and their abilities to use products
• and then gives this information to the right people at the right time
• so that the research is invaluable for developing products
• learn user research focuses on answering three big questions
  • What do people need?
  • What do people want?
  • Can people use the thing?

How is lean user research different to "regular" user research?

• lean user research is mostly conducted by non-researchers who have burning questions about their audience (or potential audience)
• they want to answer these questions quickly, effectively, and on their own without hiring a professional
• lean user research is not perfect and can be at times quick and dirty, meaning some corners are cut
• for example, since non-researchers might not have very good control of their body language, lean user research calls for more indirect approaches to learning. It values remote techniques over in-person ones